Frequently Asked Questions
Everything you need to know about shopping at Season Cookshop.
What are your standard delivery times and costs?
We offer standard shipping within 3-5 business days. Orders over $75 qualify for free shipping, while a flat rate of $6.95 applies to all other domestic orders.
How do I return a product if I change my mind?
We accept returns on unused items in their original packaging within 30 days of purchase. Simply contact our support team to initiate a return authorization.
Are your cookware products compatible with induction hobs?
Many of our professional ranges are induction-ready. Please check the 'Specifications' section on individual product pages to confirm compatibility with your stovetop.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my cast iron or carbon steel pans?
To maintain the seasoning, we recommend hand-washing with warm water and drying immediately. Avoid using harsh detergents or dishwashers, and apply a light coat of oil after each use.
Do you offer a warranty on kitchen appliances?
Yes, all electrical appliances sold at Season Cookshop come with a minimum one-year manufacturer's warranty covering defects in materials and workmanship.